Complaints

How to make a complaint or give us feedback

Making a complaint (or suggestion) means speaking up about something you do not like or something you are not happy with.
Making a complaint can be a good way of making things change for the better.
Remember, it is ok to complain. We need to know what is wrong with Brent Mencap or our Services so we can try to make it better.

You can make a complaint or give us feedback, In person, by phone, a letter or by sending us an email. This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also tell us what you think about what we are doing by completing our online feedback form

We like to hear good and bad things about our services so we can improve how we help people.